In The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team’s Success Anna Carroll shares a couple of core messages. First she addresses need for honest bilateral feedback, despite the fear of the outcomes, the unknowns and movements beyond the comfort zone. Secondly, she shares a 6 steps plan to become a feedback professional. Instead of restricting ‘feedback’ to the yearly performance review, the author pleads to speed up to everyday feedback. It makes the plan-do-check-act cycle turn round daily and enhance the learning curve.
Once leader to employee engagement is enriched with this type of feedback, retention and performance will rise. Third, she applies her message to the C-suite. Her extensive research and expertise in business consulting and psychology brings in the latest research results on motivation, brain plasticity, generational trends, information economy, paradigms and beliefs, and organizational culture. This book helps to build the bridge between people in need of helpful professional feedback and the ones to provide that. The inclusion of a huge part on coaching introduces a second core message, I would expect in a separate book. Looking for practical tools too? These are at the close of each chapter, and on a separate website www.EverydayFeedback.com.
About the author
Houghton Mifflin Harcourt, Starwood Hotels, University of Texas, and Zimmer. Most recently Carroll has focused on the power of feedback loops and how leaders and team members can overcome their barriers to exchanging valuable feedback in the workplace. Her website is , is an organization development consultant, facilitator, coach, and speaker. Through her practice, Interaction Design, Inc., she has designed and led training and group planning experiences and has created learning tools and assessments to speed up group success with clients such as Applied Materials, Austin Regional Clinic, eBay, GE, Horseshoe Bay Resort, www.EverydayFeedback.com. She lives in Austin, Texas, with her husband Michael Wilkes.
I received a free review copy through Netgalley to provide you my personal opinions on this book.